Sometimes they don't not work with a direct push yet pushing on the edge of the button does work. Still … ... just press and hold the Power button for a while. This however only worked once and since nothing in the sync system is working: the media button, the phone button, the voice command, the media and/phone menu section. On the SYNC screen, press the Phone button. The phone button on the radio doesn't work either, which is probably related to this. Everything else works, phone connects and can take and make calls, just can't use voice command. Any ideas? In another place I have since a different file listing and structure and not sure why this is not working. Turn the car off, plug the fuse back in, turn the car on and SYNC should be working flawlessly. Today is also a very rainy day if that has to do anything with and I dont button smash it. Over the last couple days, Sync does not respond to my voice and I cannot get my phone to pair to it. The 2014 Ford F-150 has 2 problems reported for sync does not work. All SYNC related functions ceased to function a couple days ago. When I use Sync to try it, it says it can't because the device isn't installed. Hello, I have a 2012 F250 with the standard radio, no NAV and SYNC. Sync is not working in my car so I can't play any music from my phone. recommended this. TIA Check your owners manual for the correct SYNC fuse. ... (Ford SYNC 3, OnePlus 6) Community Specialist . Any thoughts would be greatly helpful thanks. The phone softkey does nothing, nor does the one on the steering wheel. It will be at the bottom of the menu. Ford Forum is a community to discuss all things Ford. It was disconnected overnight. Come join the discussion about SVT performance, modifications, classifieds, troubleshooting, maintenance, and more! Bluetooth not working, phone button not doing anything and AUX button barely showing Sync for a fraction of a second on the LCD. Sync doesn't even show up on phone as a choice to connect. This problem occurs with many people and there are many reasons why Bluetooth and Ford SYNC are not working with each other in a proper manner. I have Spotify, Waze installed on phone. Ford says that the issues i am seeing the iPhone, Verizon when phone messes up says Apple, when Ford sync does not work, then it is the iPhone again. USB is not working and not charging. Is there a separate fuse for SYNC? I press the Apps button and the screen I get has a selection for Sirius travel link and another button 'Find mobile apps'. 2016 Fusion SE. If you use passcode, then by using passcode or by finger reader for iPhone 5 users, then visit Setting app in your phone. Could this be a fuse … read more I spent several weeks with the new SYNC update no problem, suddenly the voice commands weren't working and it was unable to stream Bluetooth music (even if I manually selected the input). The phone is paired properly with the Sync system and handsfree phone calls work fine. A forum community dedicated to Ford Focus owners and enthusiasts. When I checked with my VIN, it told me this on the Ford site: Thanks for updating the forum , might help others . Turned truck off, restarted. Why is the ford edge sync not working? The SYNC screen will display either: ... Tell us why it wasn't helpful and we'll work on making it better: Didn't apply to my vehicle. Hard reset the phone. When I press the phone button on the radio nothing happens & when I press on the media button the sync … I just experienced the same issue. It's a pain, because you'll lose all your preferences, but it will get the system working again. Voice commands aren't being picked up and Bluetooth isn't connecting. Pair Your Phone with Ford SYNC Here is the way to sync iPhone to Ford sync. No phone, no music, nothing. I drive a Ford Explorer 2015 XLT. Ok, I have a 2012 Mustang GT with SYNC and the other day it stopped working. Say what music you want to hear and listen to it easily with voice-activated search or say "Bluetooth ® audio" 48 to wirelessly stream your favorite content on your phone. My phone stopped connecting by Bluetooth two days ago. when i pull the paddle the screen shows the words voice activate but doesn't say anything and won't let me voice any commands. It does not bring up the screen to pair my phone, I took it to a dealer and they insisted I leave my phone with them for 4 hours while they figure it out....that is not going to happen as my phone has all my personal information in it. I figured I'd write it up in case someone stumbles onto this thread instead. Using Waze inside your Ford vehicle is now easier since the much-loved, crowd-sourced navigation and traffic app is now compatible with available SYNC ® 3 AppLink. When I push the Phone button, a pop up comes up saying no phone connected. JavaScript is disabled. In addition, some vehicles, trims or options you select may not … Crap really! Doing a Ford Sync Master Reset 1. I disconnected the battery to replace on my 2009 F150 Supercrew. Radio works fine, but phone button does nothing; menu button does nothing; voice command button on steering wheel does nothing. Also, disable the Bluetooth on your phone. Part 1. Manually connect SYNC with the phone. I have a 2015 Escape. My ford sync worked fine a week or two ago, but lately it won't even turn on. cant do voice commands. Out of the blue phone will not pair with Sync. Paul - Android Auto Team. Sometimes, opening the door and letting the Sync screen turn itself off works, but often it does not. I found this information in another thread where a Ford rep replied with the advice, as well as Jeffero28's reply. Hard reset phone. VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Any help will be appreciated. Last two months the Sync stopped connecting could not even found the Bluetooth or do reset with ford tech support on the phone, the software is outdated. Any ideas on what's going on? I've had the same thing happen twice. The Sync is totally inoperable at this point, as user above experiences, there is … Remove the fuse F10 and put it back in and now everything seems to work fine again. I push the Settings button to pair the phone, and there is no code to pair the phone. ® By accessing Waze through SYNC 3 AppLink, you can collaborate with other users, outsmarting traffic by sharing information to get the best routes, and receive real-time alerts about accidents, road hazards and traffic jams. WHAT A PAIN IN THE ARS! The Most Frustrating thing in the world, here you’ve got this awesome Ford Vehicle with one of the most up to date technology systems available, the Ford SYNC system and the actual touch function just stopped working on you! The Ford Sync screen stills shows this status even when I totally turn my phone off. The phone button in by 2010 Ford Fusion does not work. When I insert the USB and press the phone button, return, install application, etc, it says no file found, though I can see the files. 2016 F150. I've tried to perform a master reset but it I can't access the options when I can even start sync up. I pulled the fuse, per the advice of another forum member. Everything was working just fine, then a few days ago I noticed that my phone was no longer automatically connecting to the bluetooth. I called Ford and they wanted me to try steps for a soft reset as it may have been a software issue. I ran into a similar problem a few weeks ago. Be forewarned there is a recall on the APIM however this will not … the phone button will not work and it is missing some stuff on the menu too. Now Ford wants upwards of $1,800+HST just in parts alone + labour! Lounge: Samsung LE46A686, Sony BDP-S350, Windows 7 HTPC, Xbox 360 Elite, Nakamichi AV1/AVP1, B&W 684, B&W 686, B&W HTM62, BK XLS200 , Study: KRK RP5, KRK RP10S, EMU1616M , Snug: B&W 685, Yamaha RX-V765 went to dealer they will charge $115 + tax to do update, tried doing update myself it will not work. Cant use bluetooth. All I get on the phone is the spinning wheel. I can't access the sync menu to reset. Last night when I called my gf on sync it was working perfectly fine but I was going to work to make a phone call it wouldnt turn on. For a better experience, please enable JavaScript in your browser before proceeding. You don't have to disconnect the battery, you just have to to a Master Reset from within the Sync menus (which I think is a different option from resetting to defaults). What could be going on? Thank you for the suggestion, unfortunately it did not solve the issue. Thanks in advance. But this time sync microphone would not even work and going to connect bluetooth via dash buttons would only give me the "connect" 2 seconds wait "bluetooth media disconnected". Step 1 To do it, first of all, go near to your Ford car and unlock your phone. Ford Trucks | Utes | Vans |SUVs | Crossovers, Ford Explorer, Mercury Mountaineer,Lincoln Aviator, Ford Crown Vic, Mercury Marauder, Grand Marquis, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. I knew the problem was with the car because my phone was still connecting to other devices and my ipad would also not connect to sync. Ah, I'll try to find the fuse, then. I have a 2016 Ford Fusion with the basic Sync system in it (no touchscreen). Average failure mileage is 4,150 miles. couldn't find any sync troubleshooting threads. OUCH! Restarted phone. SYNC makes it easy to connect to your music and entertainment wherever you travel. The USB port and Aux port also no longer work, I believe that is related to the media not working. I've had it happen twice, and the only thing that helped for me was disconnecting the battery. Sometimes, reseting the AA works... Google user. ... Open the Settings app. Once I found a nice gentleman to jump my battery, I realized that the phone function no longer works. recommended this. I've restarted phone. I recently tried to update the synch. Main issue is that I cannot use my phone, steering wheel buttons, or display knob to adjust music volume with AA. In the menu, select the option About Phone or Above Device. Press the Phone button > scroll to System Settings > Press OK > scroll to Bluetooth Devices > Press OK > select Off > select On If this does not work, continue to steps 3 and 4. When I hit that, it says it's searching my phone for apps, then returns 'no apps found'. You can even let SYNC put together a personalized playlist. JavaScript is disabled. Now my hands free phone button, voice activation button, and SYNC are not working. ... A/Z Plan pricing information is not available on all Ford websites. It seems like it has bit the dust. Terry Y. April 10, 2020 81 Views 2 Answers Joe S. answered on April 13, 2020 Press the phone button > scroll to system settings > press ok > scroll to connect bluetooth device > press ok > scroll to [select your phone] > press ok. ... find your phone's bluetooth menu > tap sync to connect. Three … When I hit the home button on the phone or say Hey Siri, Siri comes on on my iPhone but it can't hear me and I can't hear it. I have a 2009 limited. Needless to say, nothing they did worked and they told me to go to the dealer as it … Weird problem started a couple days ago, no voice commands are working. Disconnect your phone or device from the USB port. DJ8418 wrote:I have a 2009 Flex Limited with Navigation with SYNC. 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